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Networking Course Index & Training Schedule


More Networking Courses

Networking Fundamentals CourseIntroduction to Data Communications & Networking CourseTCP/IP Overview CoursePractical TCP/IP CourseInter-networking with Bridges, Switches & Routers CourseCisco ICND (Part1) CourseCisco ICND (Part2) CourseCisco CCNA Fast Track Course(SWITCH) Implementing Cisco IP Switched Networks Course(ROUTE) Implementing Cisco IP Routing Course(TSHOOT) Troubleshooting and Maintaining Cisco IP Networks CourseReal World ASA Configuration and Support Course


Late Availability Courses:

Networking Fundamentals
16th - 17th February 2012

Training Course Subjects:

Applications Training Courses C Programming Courses C# Programming Courses Cisco Courses Citrix Courses CIW Courses CompTia Courses Database Courses Exchange Server Courses Fortran Courses Internet Courses ITIL Service Management Courses Java Courses Linux Courses Microsoft Courses Microsoft .NET Courses Microsoft Access Courses Microsoft Excel Courses Microsoft Outlook Courses Microsoft Powerpoint & Visio Courses Microsoft Project Courses Microsoft Server Products Courses Microsoft Word Courses Networking Courses Oracle Courses Perl Courses Programming Courses Security Courses SQL Courses SQL Server 2005 Courses SQL Server 2008 Courses Unix Courses VBA Courses Visual Basic Courses Visual Basic 2008 Courses Visual Studio Courses Visual Studio 2008 Courses Visual Studio 2010 Courses VMWare Courses Web Design Courses Windows Server 2003 Courses Windows Server 2008 Courses Windows 7 Courses Windows Vista Courses Windows XP Courses XML Courses

Online e-Learning Courses

Scheduled Classroom based Training Courses

Real World Cisco Voice Part 2 Course

- this course is no longer scheduled to run. Please refer to schedule for current course titles.

Course Description

This practical hands-on course focuses on Communications Manager (Call Manager). This provides delegates with resilient Call Manager design, configuration and troubleshooting in order to broaden and deepen their Call Manager knowledge.

Upon completion of this course, the delegate will be able to:
  • Understand the Cisco hardware used in different environments. Including Media Convergence Servers.
  • To gain a detailed understanding of SCCP call legs and setup
  • Describe and implement Automated Alternate Routing AAR.
  • Understand Cisco Call manager resilient deployment design options.
  • Understand the Cisco Call Manager components.
  • Understand Cisco Call Manager cluster communication protocol SDL Signal Distribution Layer.
  • Describe the various IP phone models and list their features
  • Configure Cisco Call Manager to support a large IP Phones base
  • Configure Cisco Unity (Voice Mail)
  • Configure an advanced route plan
  • Configure a Call Manager Class of Service
  • Define and Create Extension Mobility features.
  • Add a user to Call Manager and configure user options
  • Describe how to use the internal server tools to troubleshoot Call Manager problems
 £

4 day course

Scheduled Dates:

Location:
PTR's Training Centre
Wokingham, Berkshire.

Course pre-requisites:

  • CCNA level of knowledge
  • Completion of the Real World Cisco Voice Part 1 or the following knowledge:-
  • Cisco IPT Switch and Router configuration e.g QoS and Gateways/Keepers, toll bypass, etc
  • Understand the relationships between Codec choice & Traffic Engineering
  • Understanding basic dial plans, digit analysis, digit manipulation
  • Understanding IP Phone registration
  • Configure Call Manager to support IP phones


Topics covered on the 4 day Real World Cisco Voice Part 2 course

  • Call Manager 4.x, 5.x, and additional feature definition and explanation for CUCM 6.x
  • Analogue and Digital Voice Technologies
  • Signal Distribution Layer
  • The Skinny Protocol
  • CCM Time zone/CCM/Device pool and other CCM groups.
  • Voice over IP Signalling and Call Control
  • Improving and Maintaining Voice Quality
  • Call Manager Cluster and Deployment Options
  • Install the Cisco Call Manager components and upgrade a Call Manager Cluster
  • Cisco Call Manager to support IP Phones
  • Deploy Extension Mobility
  • Deploy Additional Phone Services.
  • Creation of Hunt Groups.
  • Add a user to Call Manager and configure user options.
  • Deploy and configure CCM clusterto-cluster ICT Trunks.
  • MGCP & H323 controlled Trunks.
  • Build on RWCV Pt1 Basic Dial Plan concepts to Advanced Digit Analysis, Translation Patterns and Partitions/Calling Search Space.
  • Call Manager Cluster and Deployment Options

Course Classification:  Technical Training Course

This is an instructor led training course taught in a classroom based environment.

Course Fee = £   (excl.VAT)



Scheduled course dates



Print / Download PDF Version of full course schedule

If you would prefer to run this course at your premises as you have several employees to place on the course perhaps, then we are also able to offer onsite Cisco Training and bespoke Cisco courses