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Cisco LAN Switching (BCMSN) CourseIntroduction to Data Communications & Networking CourseCisco ICND (Part1) CourseTCP/IP Overview CourseCisco ICND (Part2) CourseOptimizing Converged Cisco Networks (ONT) CoursePractical TCP/IP CourseCisco Routing (BSCI) CourseInter-networking with Bridges, Switches & Routers CourseImplementing Secure Converged Wide Area Networks (ISCW) CourseCisco CCDA CourseCisco CCDP Architecture (ARCH) CourseReal World Cisco Voice Part 1 CourseCisco QoS CourseReal World Cisco Voice Part 2 CourseReal World ASA Configuration and Support Course


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Real World Cisco Voice Part 1 Course

Course Description

This task oriented, practical hands-on course assumes nothing about VoIP & IPT and builds in complexity covering all the essential IP Telephony components and concepts, providing IT professionals with the knowledge and skills to support and configure Cisco IPT solutions.

Upon successful completion of the course delegates will be able to:
  • Understand VoIP terminology
  • Define the advantages and limitations ofVoIP
  • Understand the Cisco hardware used in different environments
  • Understand the relationship between CODEC choice, payload size, and transmission bandwidth
  • Describe the voice quality problems inherent in transmitting voice over a packet network.
  • Configuring Voice Ports and Dial Peers
  • Configuring routers for Voice over IP (VoIP)
  • Configure network wide quality of service (QoS)
  • Install the Cisco Call Manager components
  • A basic Configuration of Cisco Call Manager to support IP Phones
  • Identify and configure Catalyst Switches used in CIPT solutions
  • Describe how gateways fit into the CIPT design
  • Configure a basic route & dial plan
  • Configure Cisco Routers for Call Admission Control

Course pre-requisites:

Delegates are required to meet the following prerequisites:
  • CCENT level of knowledge essential, CCNA level preferred
  • Knowledge and understanding of Windowss

Topics covered on the 4 day Real World Cisco Voice Part 1 course

  • Analogue and Digital Voice Technologies
  • Introduction to Voice over IP
  • Configuring Voice Interfaces
  • Voice Dial Peers
  • Voice over IP Signaling and Call Control
  • Improving and Maintaining Voice Quality
  • Call Manager Cluster and Deployment Options
  • Install the Cisco Call Manager components and upgrade a Call Manager Cluster
  • Cisco Call Manager to support IP Phones
  • Identify and configure Catalyst Switches used in CIPT solutions
  • Describe how gateways fit into the CIPT design
  • Add a user to Call Manager and configure user options

Course Classification:  Technical Training Course

This is an instructor led training course taught in a classroom based environment.


Course Fee = £1495   (excl.VAT)

Scheduled course dates

July 2010August 2010October 2010October 2010December 2010
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If you would prefer to run this course at your premises as you have several employees to place on the course perhaps, then we are also able to offer onsite Networking Training and bespoke Networking courses