This course is intended for experienced PC Support staff who need to gain a good understanding of Local and Wide Area Networking technologies, or wish to achieve the CompTIA Network+ Certification.

Delegates should be experienced technical staff who have a sound knowledge of PC hardware and operating systems. Ideally they will have passed both CompTIA A+ Certification Exams or have equivalent knowledge.

Topics covered on the 5 day CompTIA Network+ course

Network Fundamentals

• Local Area Networks (LANs) & Wide Area Networks (WANs)
• Hosts, Workstations, and Servers
• Client Server Architectures

Physical Topologies including:

• Bus
• Star
• Ring
• Mesh
• Wireless

Physical Media including:

• Coaxial Cable (Thicknet and Thinnet)
• Twisted Pair
• Fiber Optic
• Connectivity Devices (Bridge, Router, Gateways, Modems, NICs, Hubs, Switches)

The OSI Model

• The Physical Layer
• The Data Link Layer
• The Network Layer
• The Transport Layer
• The Session Layer
• The Presentation Layer
• The Application Layer
• Networking Protocols (TCP/IP, IPX/SPX, NerBEUI, and AppleTalk)

TCP/IP

• Introducing TCP/IP
• Transmission Control Protocol (TCP)
• Internet Protocol (IP)
• Application Protocols
• Ports and Sockets
• Explaining IP addressing
• Name Resolution Methods:
• Internet Domain Organization
• Hosts
• DNS
• WINS
• Configuring TCP/IP on Windows Workstations

TCP/IP Utilities

• Address Resolution Protocol (ARP)
• netstat & nbtstat
• FTP & Telnet
• ping & tracert
• winipcfg & ipconfig
• nslookup

Network Operating SystemsNovel Netware Features

• Novel Netware
• Novel Netware Architecture
• Novel Netware Versions
• Novel Netware Directory Services
• Novel Netware Client Software
• Windows NT
• Windows NT Features & NT Architecture
• Windows NT Versions
• Windows NT Directory Services
• Unix Flavors
• Linux, Solaris, Unix
• Macintosh OS

Network Installation and Upgrades

• Before installing new hardware of software
• Network Components

Network Hardware Installation

• Network connectors
• Installing a NIC

Configuring Workstations and Using Installation Tools

• Configuring a Windows 9X & 2000 Clients
• Configuring a Netware Client
• Network Installation Tools

WAN and Remote Access

• Remote Access Connection Configurations Requirements

Remote Access Connection Methods

• Remote Access Connection Methods
• PSTN or POTS
• ISDN
• DSL
• T-Series
• ATM
• FDDI

Remote Access Protocols

• SLIP
• PPP
• PPTP
• RAS
• ICA

Network Access and Security

• Client Selection
• Managing User Accounts
• Passwords

Firewalls, and DoD Security Standards

• Firewalls
• Attacks and Defense
• Department of Defense Security Standards

Protecting Data and General Security Procedures

• Encryption
• Private Key Encryption
• Public Key Encryption
• Security Policies
• Fault Tolerance and Disaster Recovery.
• Assessing fault tolerance and disaster recovery needs.
• Power management issues

Hard Drives and Other Backup Methods

• Disk System Fault Tolerance
• Backup Plans

Virus Software and Software Patches.

• Virus Protection
• Software Patches

Network Troubleshooting.

• Narrowing down the problem

Network + Troubleshooting Steps

• Troubleshooting Steps
• Establish Symptoms
• Identify the Affected Area
• Establish What has Changed
• Select the Most Probably Cause
• Implement a Solution
• Test the Result
• Recognize the Potential Effects of the Solution
• Document the Solution

Tips and Resource Recommendations

• Troubleshooting Resources
• Troubleshooting Tips

   (excl.VAT)