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Independent Technical IT Computer Training Courses

Scheduled Classroom based Training Courses

Troubleshooting Microsoft Exchange Server 2003 Course

Course Description

This three-day instructor-led workshop provides students with the knowledge and skills to identify and resolve common Microsoft Exchange Server issues.

Course pre-requisites:

This workshop is intended for the Systems Engineer already skilled in Exchange Server 2003 support tasks. Students should have one or more years of messaging and network experience supporting Exchange Server. The workshop format is also intended for students who best learn by doing.

Topics covered on the 3 day Troubleshooting Microsoft Exchange Server 2003 course

Delegates will learn how to:
  • Apply knowledge of a troubleshooting methodology to identify and resolve a problem
  • Identify and resolve network connectivity problems and problems arising from host resolution protocols
  • Identify and resolve problems with public folders and mailboxes
  • Identify and resolve front-end server and back-end server issues that cause problems with Outlook® Web Access
  • Identify and resolve problems with Internet protocol virtual servers such as SMTP, IMAP, and POP
  • Identify and resolve connectivity problems between servers running Exchange Server 2003, between Exchange Server 2003 and other messaging systems, and problems with relay configurations
  • Identify and resolve problems with bandwidth, services, database corruption, service failures, disk space, and other server performance problems
  • Identify and resolve encryption and digital signature issues and problems caused by viruses
  • Identify and resolve problems related to migrating from Exchange Server 5.5 to Exchange Server 2003
  • Apply knowledge of troubleshooting methodology to create a troubleshooting strategy and identify the appropriate tools, processes, and procedures for each step of the strategy

Course Classification:  Technical Training Course

This is an instructor led training course taught in a classroom based environment.


Course Fee = £1050   (excl.VAT)

Scheduled course dates

March 2010April 2010May 2010June 2010July 2010
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View full schedule of Microsoft Exchange Server 2003 courses

View full schedule of Microsoft Exchange Server 2000 courses

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If you would prefer to run this course at your premises as you have several employees to place on the course perhaps, then we are also able to offer onsite Windows Server 2003 Training and bespoke Windows Server 2003 courses