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ITIL Service Management Course Index & Training Schedule


More ITIL Service Management Courses

ITIL® Foundation CourseITIL® Service Strategy CourseITIL® Service Design CourseITIL® Service Transition CourseITIL® Service Operation CourseITIL® Continual Service Improvement CourseITIL® Operational Support & Analysis CourseITIL® Release, Control & Validation CourseITIL® Planning, Protection & Optimisation CourseITIL® Managing Across the Lifecycle CourseITIL® Service Offerings & Agreements Course


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Training Course Subjects:

Applications Training Courses C Programming Courses C# Programming Courses Cisco Courses Citrix Courses CIW Courses CompTia Courses Database Courses Exchange Server Courses Fortran Courses Internet Courses ITIL Service Management Courses Java Courses Linux Courses Microsoft Courses Microsoft .NET Courses Microsoft Access Courses Microsoft Excel Courses Microsoft Outlook Courses Microsoft Powerpoint & Visio Courses Microsoft Project Courses Microsoft Server Products Courses Microsoft Word Courses Networking Courses Oracle Courses Perl Courses Programming Courses Security Courses SQL Courses SQL Server 2005 Courses SQL Server 2008 Courses Unix Courses VBA Courses Visual Basic Courses Visual Basic 2008 Courses Visual Studio Courses Visual Studio 2008 Courses Visual Studio 2010 Courses VMWare Courses Web Design Courses Windows Server 2003 Courses Windows Server 2008 Courses Windows 7 Courses Windows Vista Courses Windows XP Courses XML Courses

Online e-Learning Courses

Scheduled Classroom based Training Courses

ITIL® Foundation Course

Download PDF course outline

Course Description

The ITIL Foundation course is a 3 day course based on the principles of the five core ITIL Service Management books.

The course is in the format of a detailed, modular introduction to the ITIL Service Management concepts. The course will cover the terms, definitions, benefits, objectives and relationships within the IT Service Management lifecycle.

The ITIL Foundation course is inclusive of colour courseware, examinations, refreshments & lunch, post course tutor support, and pass guarantee.


Course Objectives:
  • Understand ITIL and what it can do for Service Management.
  • Understand how to implement ITIL, maximize your benefits while minimising your risks and costs.
  • Understand leadership's role in the successful application of ITIL.
 £790

3 day course

Scheduled Dates:

Course pre-requisites:

A general level of IT literacy, a background in IT or experience gained in the liaison between IT and the business itself would be useful.



View full course outline and contents






Course Classification:  Technical Training Course

This is an instructor led training course taught in a classroom based environment.

Course Fee = £790   (excl.VAT)



Scheduled course dates



View full schedule of Generic courses

Print / Download PDF Version of full course schedule

If you would prefer to run this course at your premises as you have several employees to place on the course perhaps, then we are also able to offer onsite ITIL Service Management Training and bespoke ITIL Service Management courses