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ITIL Service Management Course Index & Training Schedule


More ITIL Service Management Courses

ITIL® Foundation CourseITIL® Service Strategy CourseITIL® Service Design CourseITIL® Service Transition CourseITIL® Service Operation CourseITIL® Continual Service Improvement CourseITIL® Operational Support & Analysis CourseITIL® Release, Control & Validation CourseITIL® Planning, Protection & Optimisation CourseITIL® Managing Across the Lifecycle CourseITIL® Service Offerings & Agreements Course


Late Availability Courses:

Training Course Subjects:

Applications Training Courses C Programming Courses C# Programming Courses Cisco Courses Citrix Courses CIW Courses CompTia Courses Database Courses Exchange Server Courses Fortran Courses Internet Courses ITIL Service Management Courses Java Courses Linux Courses Microsoft Courses Microsoft .NET Courses Microsoft Access Courses Microsoft Excel Courses Microsoft Outlook Courses Microsoft Powerpoint & Visio Courses Microsoft Project Courses Microsoft Server Products Courses Microsoft Word Courses Networking Courses Oracle Courses Perl Courses Programming Courses Security Courses SQL Courses SQL Server 2005 Courses SQL Server 2008 Courses Unix Courses VBA Courses Visual Basic Courses Visual Basic 2008 Courses Visual Studio Courses Visual Studio 2008 Courses Visual Studio 2010 Courses VMWare Courses Web Design Courses Windows Server 2003 Courses Windows Server 2008 Courses Windows 7 Courses Windows Vista Courses Windows XP Courses XML Courses

Online e-Learning Courses

Scheduled Classroom based Training Courses

ITIL v1 & v2 Managers to ITIL v3 Diploma Bridging Course

- this course is no longer scheduled to run. Please refer to schedule for current course titles.

Course Description

This course is intended to bridge the gap between the ITIL® v2 Managers Certificate in IT Service Management and the ITIL® v3 Diploma in IT Service Management.
 £1295

4 day course

Scheduled Dates:

Course pre-requisites:

The course is designed for individuals who already hold the Managers Certificate in IT Service Management at an earlier ITIL® version and who wish to obtain the ITIL® Expert in IT Service Management, thereby demonstrating their knowledge of ITIL® v3.


Topics covered on the 4 day ITIL v1 & v2 Managers to ITIL v3 Diploma Bridging course

  • Service Management as a practice
  • Service Lifecycle
  • Key Principles and Models
  • Generic Concepts and Definitions
  • Processes
  • Roles and Organization
  • Functions
  • Technology and Architecture
  • Implementation considerations
  • ITIL® Qualification scheme
  • Mock exam

Course Classification:  Technical Training Course

This is an instructor led training course taught in a classroom based environment.

Course Fee = £1295   (excl.VAT)



Scheduled course dates



Print / Download PDF Version of full course schedule

If you would prefer to run this course at your premises as you have several employees to place on the course perhaps, then we are also able to offer onsite ITIL Service Management Training and bespoke ITIL Service Management courses