Microsoft Courses:
Microsoft Office Outlook 2003: Level 1 Training Course

This course is the first in a series of three Microsoft Office Outlook courses. It will provide you with the skills you need to start sending and responding to email in Microsoft Outlook 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.

You will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.

This course is designed for people with a basic understanding of Microsoft Windows who need to learn how to use Microsoft Outlook 2003 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. This course is intended for persons interested in pursuing the Microsoft Office Specialist certification for Outlook.

This course assumes that you are familiar with using personal computers and have used a mouse and keyboard; basic typing skills are recommended. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. Specifically, you should be able to: launch and close programs; navigate to information stored on the computer; and manage files and folders. The following courses are recommended, or you should have equivalent knowledge of:

• Windows XP Professional: Level 1
• Windows XP Professional: Level 2
• Windows XP: Introduction
• Windows 2000: Introduction

This course is rated as a Fundamentals Course, suitable for novice computer users and beginners.

Topics covered on the 1 day Microsoft Office Outlook 2003: Level 1 course

Getting Started with Outlook

• Log On to Outlook
• The Outlook Environment
• Compose and Send a Simple Message
• Open a Message
• Reply to a Message
• Print a Message
• Delete a Message

Composing Messages

• Address a Message
• Format a Message
• Check Spelling and Grammar
• Attach a File
• Forward a Message

Managing Mail

• Open and Save an Attachment
• Flag a Message
• Create a Folder
• Move Messages to a Folder
• Copy Messages to Folders
• Delete a Folder

Scheduling Appointments

• The Outlook Calendar
• Schedule an Appointment
• Assign a Category to an Appointment
• Update Calendar Entries

Scheduling Meetings

• Schedule a Meeting
• Reply to a Meeting Request
• Propose a New Meeting Time
• Track Meeting Responses
• Update a Meeting Request
• Cancel a Meeting Request
• Print the Calendar

Lesson 6: Managing Contacts

• Add a Contact
• Sort Contacts
• Find a Contact
• Generate a Map
• Edit a Contact
• Delete a Contact
• Print Contacts

Managing Tasks

• Create a Task
• Edit a Task
• Update a Task

Using Notes

• Create a Note
• Edit a Note
• Copy a Note

   (excl.VAT)

PTR Associates Limited

21A Peach Street, Wokingham, Berkshire, RG40 1XJ, United Kingdom
Tel: 0118 979 4000 Fax: 0118 979 4035
Email: training@ptr.co.uk