Microsoft Courses:
Microsoft Office Outlook 2003: Level 3 Training Course

This course is the third in a series of Microsoft Office Outlook 2003 courses. It builds on the email and calendaring skills you have already obtained and will provide you with the skills needed to communicate in real time with other users, personalize mail, organize items, share and link contacts, create forms, and work offline and remotely.

You will communicate using Instant Messaging, personalize and organize your mail, organize Outlook items, share and link contacts, create forms, and work offline and remotely.

This course is for persons with an intermediate understanding of Outlook who need to use Outlook to communicate using Instant Messaging, personalize and organize their mail, organize Outlook items, share and link contacts, create forms, and work offline and remotely.

This course assumes that you are able to use Windows to manage information on your computer and that you have an intermediate knowledge of Outlook. The following courses (or equivalent knowledge thereof) are required: Either Windows XP: Introduction or Windows 2000: Introduction Windows XP Professional: Levels 1 & 2 (if using Windows XP) Microsoft Office Outlook 2003: Levels 1 & 2 Microsoft® Office Word 2003: Level 1

This course is rated as an Advanced Course, suitable for accomplished computer users.

Topics covered on the 1 day Microsoft Office Outlook 2003: Level 3 course

Communicating Using MSN Messenger

• Obtain a Hotmail Account
• Add Contacts
• Send and Receive Instant Messages
• Attach a File
• Change MSN Messenger Status
• Change MSN Messenger Options

Personalizing Your Mail

• Use Stationery
• Create Custom Stationery
• Create Signatures
• Modify Signatures

Organizing Outlook Items

• Group Items
• Create Search Folders
• Create Rules
• Apply Conditional Formatting

Working with Contacts

• Forward Contacts
• Create a vCard from a Contact
• Export Contacts
• Perform a Mail Merge
• Link Items to a Contact

Saving and Archiving Mail

• Save Messages in Alternate Formats
• Archive Messages
• Protect Personal Folders

Creating a Custom Form

• Add Form Fields
• Save a Form
• Test a Form

Working Offline and Remotely

• Create an Offline Folder File
• Make a Folder Available Offline
• Create a Send/Receive Group
• Download Messages

   (excl.VAT)

PTR Associates Limited

21A Peach Street, Wokingham, Berkshire, RG40 1XJ, United Kingdom
Tel: 0118 979 4000 Fax: 0118 979 4035
Email: training@ptr.co.uk