Windows 7 Enterprise Desktop Support Technician Course
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Course DescriptionThis course is for Windows 7 desktop support technicians who resolve Tier 1 and 2 problems on desktop computers.
The course guides students through crucial concerns such as identifying the cause and resolution of desktop application issues. Students will also master the skills of identifying the origins and solutions of networking issues and will gain confidence with managing and maintaining systems that run Windows 7 Client. In addition they will learn about the support of mobile users while identifying the various sources and resolution of critical security issues. It will also help test takers prepare for the 70-685 exam. |
£1595.00 5 day course Scheduled Dates: 11 June 2012 09 July 2012 |
Course pre-requisites:
A minimum of three years of experience configuring and supporting desktop or laptop operating systems is recommended.
Before attending this course, students must have:
Before attending this course, students must have:
- TCP/IP Troubleshooting skills
- Experience working in a domain environment
- Experience using desktop and command-line troubleshooting tools
- Experience installing and troubleshooting desktop application problems
- Experience configuring registry and group policy settings
Course Classification:
Technical Training Course
This is an instructor led training course taught in a classroom based environment.
Course Fee = £1595.00 (excl.VAT)
Scheduled course dates
11 June 2012 to 15 June 2012
09 July 2012 to 13 July 2012
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If you would prefer to run this course at your premises as you have several employees to place on the course perhaps, then we are also able to offer onsite Windows 7 Training and bespoke Windows 7 courses