Voice over IP VoIP Course
- this course is no longer scheduled to run. Please refer to schedule for current course titles.
Course Description
The objective of this course is to provide a technical and practical overview of Voice over IP (VoIP). The course identifies the main elements of the technology and presents them in an accessible format.
At the end of the course delegates will be conversant with VoIP technology and understand the role of VoIP in their or their customer's company and marketplace.
An understanding of the delegate's company network would be an advantage or that of a client company. This is not mandatory as case studies can be provided.
At the end of the course delegates will be conversant with VoIP technology and understand the role of VoIP in their or their customer's company and marketplace.
An understanding of the delegate's company network would be an advantage or that of a client company. This is not mandatory as case studies can be provided.
Course pre-requisites:
Delegates should have a good understanding of Local Area Network (LAN) and Internet Protocol concepts such as that provided by the PTR Introduction to Data Communications & Networking course. Knowledge of the BASIC workings of a PBX is assumed.
Topics covered on the 2 day Voice over IP VoIP course
Introduction
- The role of VoIP within their organisation
- How VoIP handles calls compared to traditional Voice Circuits
- How VoIP is carried through a network
- The role of Q.931
- How TCP, UDP and socket numbers are used in a VoIP environment
Standards
- The requirement for standards in VoIP
- The use of H.323
- The use of the G.700 series Codecs
- The use of the H.260 series Codecs
- How other standards are required in a complete system
Equipment required and its function
The role of the following items:- Gatekeeper
- Terminals
- MGCP
- MCU
Protocols used and their functions
- H.323
- RTP
- RSVP
- SIP
How VoIP impacts on IP Data
- How QoS ( Quality of Service ) can be a problem in VoIP
- Delay and Packets, Codecs and Bandwidth
- How QoS is handled
Case studies
- The role of VoIP in your company
- The impact of VoIP to your company
Course Classification:
Technical Training Course
This is an instructor led training course taught in a classroom based environment.
Scheduled course dates
| February 2010 | March 2010 | April 2010 | May 2010 | June 2010 |
| 18-19 | - | 22-23 | - | 24-25 |
Print / Download PDF Version of full course schedule
If you would prefer to run this course at your premises as you have several employees to place on the course perhaps, then we are also able to offer onsite Networking Training and bespoke Networking courses