Windows 2000 Administration Course

This course has been designed to introduce students to the administration of Windows 2000 in a single domain environment and requires no prior knowledge of system administration.

In order to gain the most from the course, students should ideally posses the following:

*Experience of the Windows interface including, locating, creating, copying and manipulating folders and files and configuring the desktop.
*Knowledge of computer hardware such as hard disks, memory and CPUs.
*Knowledge of fundamental networking concepts including client/server networks, LANS and network operating systems.

Topics covered on the 4 day Windows 2000 Administration course

Module 1 Introduction to Windows 2000

• The Windows 2000 Product Family
• Windows 2000 Professional
• User Enhancements
• Management Enhancements
• Increased Hardware Support
• File Management Enhancements
• Security Enhancements
• Simplified Management
• Windows 2000 Server
• Active Directory (AD) Service
• Windows 2000 Server File Management Enhancements
• Security Enhancements
• Improved Networking and Communications
• Simplified Management - Windows 2000 Server
• Windows 2000 Advanced Server
• Windows 2000 Datacenter Server
• Installing vs Upgrading Windows 2000
• Preparation for Installing Windows 2000
• Hardware Requirements
• Disk Considerations
• Network Identification and Workgroup/Domain Membership
• Joining a Domain
• Joining a Workgroup
• Installing Windows 2000
• Attended Installations
• Windows 2000 Server License Mode
• Installing Windows 2000 over the Network
• The Network Installation Process
• WINNT.EXE Switches
• WINNT32.EXE Switches
• Automating the Installation of Windows 2000
• Disk Duplication and the SYSPREP Utility
• Remote Install Services (RIS)
• Troubleshooting the Windows 2000 Installation Process

Module 2 Configuring the Windows 2000 Environment

• Introduction to Control Panel
• Hardware Profiles
• Configuring the Display
• Configuring Multiple Display Support
• Installing, Configuring and Troubleshooting a Video Adapter
• Changing Startup and Recovery Options
• Using Advanced Taskbar Features
• Configuring Multi-lingual Support
• Configuring Accessibility Options
• Setting Environment Variables
• Configuring Power Management Options
• The Windows 2000 Registry
• Registry Editing Tools
• Registry Subtrees
• Microsoft Management Console
• Console Structure
• Snap-ins
• Creating Custom Consoles
• Saving Custom Consoles

Module 3 Users and Groups

• Windows 2000 User Accounts
• Local User Accounts - Workgroup Model
• Planning New User Accounts
• Creating Local User Accounts Using Computer Management
• Creating Local User Accounts Using Control Panel
• Modifying User Account Properties
• Introduction to Local Groups
• Local Group Scope
• Adding and Removing Members
• Creating a Local Group
• Built-In Local Groups
• Built-In System Groups
• Domain User Accounts
• Creating Domain User Accounts
• Domain User Account Settings
• Configuring Domain User Accounts
• Configuring a User's Environment
• Overview of Groups in a Domain
• Group Scopes
• Global Group Scope
• Domain Local Group Scope
• Universal Groups
• Group Strategy
• Review of Local Group Scope
• Modifying Groups
• Built-in Groups
• Built-in System Groups
• User Rights and Privileges
• User Rights Assignment

Module 4 Disk Management and File Systems

• Partitions and Volumes
• Partitions
• Windows 2000 Disk Storage Types
• Windows 2000 File Systems
• FAT File System
• FAT 32 File System
• New Technology File System (NTFS)
• Using Disk Management
• Disk Properties
• Volume Properties
• Creating Partitions
• Changing the Storage Type
• Creating Dynamic Volumes
• Extending Dynamic Volumes
• Spanned Volumes
• Striped Volumes
• Adding Disks
• Managing Drive Letters and Paths
• Managing Existing Sets on Basic Disks
• Defragmenting Disks
• Long Filenames

Module 5 NTFS

• NT File System (NTFS)
• NTFS Permissions
• Special NTFS Permissions
• Full Control Permission
• How NTFS Permissions are applied
• How multiple NTFS Permissions are Applied
• NTFS Permission Inheritance
• Granting NTFS Permissions
• Practical Mod. 5 - NTFS Permissions
• Common NTFS Permission Problems
• NTFS Compression
• Viewing Compressed Files on NTFS Partitions

Module 6 Networking

• Windows 2000 Networking Model
• Transport Protocols
• File System Drivers
• Microsoft TCP/IP for Windows 2000 Networks
• Architecture
• IP Addressing
• Classes of IP Address
• Subnet Masks
• Determining the Destination of a Packet
• Subnetting
• Supernetting
• TCP/IP Utilities
• Data Transfer Utilities
• Remote Execution Utilities
• Printing Utilities
• Diagnostics Utilities

Module 7 Automatic IP Configuration and Name Resolution

• Manual Configuration of TCP/IP Hosts
• Dynamic Configuration
• DHCP Mechanisms
• DHCP Renewal Mechanism
• DHCP Implementation, DHCP Options
• Authorising DHCP Servers
• DNS Dynamic Update
• Name to Address Resolution
• Name Resolution
• Host Name Resolution
• NetBIOS Name Resolution
• Name Resolution - Manually Configured Files
• Problems with Static Host Name Resolution
• NetBIOS Names Name Registration
• NetBIOS Name Resolution
• Name Resolution by Broadcast
• NBTSTAT
• Microsoft Name Resolution Methods
• TCP/IP Node Types
• The LMHOSTS File
• Advantages of WINS
• WINS Name Registration, Renewal and Release
• Primary and Secondary WINS Servers
• WINS Replication, WINS Implementation
• Introduction to the Domain Name System
• Domain Name System (DNS)
• DNS Name Space
• Zones of Authority
• DNS Name Server Roles
• DNS Name Resolution
• IP Address Resolution
• Windows 2000 DNS Service
• Configuring an Active Directory Integrated Zone
• Creating or Converting Active Directory Integrated Zones
• Configuring the Dynamic Update Service for DNS
• Testing and Troubleshooting the DNS Server Service

Module 8 Remote Access Service

• RAS Overview, RAS Features
• PPP Security
• Additional Standard Protocols - Multilink
• Point-to-Point Tunnelling Protocol (PPTP)
• New RAS Protocols
• Gateway and Router
• Configuring Outbound Dial-up Connections
• Connecting to a Virtual Private Network
• Direct-cable Connections
• Configuring Inbound Connections
• Inbound Dial-up Connections
• Virtual Private Network Ports
• Modem and Cable Ports
• Introduction to RAS Policies
• RAS Policy Evaluation
• Default RAS Policy, Multiple Policies
• Creating a RAS Policy
• User Dial-in Settings
• Configuring RAS Policy Conditions
• Configuring RAS Profile Settings

Module 9 Printing

• The Windows 2000 Printing Process
• Remote and Non-Remote Printers
• Local and Network Printers
• Non-Remote Local Printer
• Non-Remote Network Printer
• Remote Local Print Device
• Remote Network Printer
• Requirements and Recommendations
• Setting Up Printers
• Configuring and Administering Network Printers
• Logical Printer Permissions and Logical Printer Ownership
• Forms and Separator Pages
• Pausing, Resuming and Purging Logical Printers
• Logical Printer Redirection
• Logical Printer Pools
• Logical Printer Priorities
• Managing Documents

Module 10 The Windows 2000 Boot Process

• Stages of the Boot Process
• The Preboot Sequence
• The Boot Sequence
• Kernel load
• Kernel Initialisation
• Logon
• Registry Control Sets
• The Last Known Good Process
• Advanced Startup Options
• The Boot.ini File
• ARC Paths
• ARC Path Examples
• Switches in the Boot.ini File
• Editing the Boot.ini File

Module 11 Performance and Tuning

• Windows 2000 Architecture
• Windows 2000 Operating System Architecture
• The Windows 2000 Memory Model
• Virtual Memory Management and the Pagefile
• Process and Thread Priorities
• Scheduling
• Monitoring and Optimising - Basic Concepts
• Monitoring System Resources Using Task Manager
• Monitoring System Resources Using Performance Monitor
• Performance Monitor Counters
• Key Performance Monitor Counters
• Event Viewer
• Optimising Performance
• Optimising Processor Performance
• Optimising Memory Performance
• Optimising Disk Performance
• Optimising Network Performance

Module 12 Troubleshooting and Maintenance

• Windows Installer
• Service Packs
• Hardware Installation
• Hardware Overview
• System Resources
• Interrupts (IRQs)
• I/O Addresses
• Direct Memory Access (DMA)
• COM Ports and LPT Ports
• Resolving Resource Conflicts
• Device Manager
• Updating Device Drivers
• Digital Driver Signing
• Installing and Configuring Devices - Mice and other Pointer Devices
• Installing and Configuring Devices - Scanners and Cameras
• Configuring IrDA Devices
• Installing and Configuring Devices - Modems
• Modem Properties
• Configuring USB Devices
• Task Scheduler
• Recovery Console
• Emergency Repair Disk (ERD)