Windows 2000 Desktop Course
Course Description
The objective of this course is to provide delegates with the skills and knowledge required to implement and support Windows 2000 Desktop systems.
The course covers many of the core configuration, maintenance and troubleshooting tools required to support systems running Windows 2000 Professional, including how to recover a failed system, using and configuring the Microsoft Management Console, managing Offline Folders and evaluating the security settings of a desktop machine.
The course covers many of the core configuration, maintenance and troubleshooting tools required to support systems running Windows 2000 Professional, including how to recover a failed system, using and configuring the Microsoft Management Console, managing Offline Folders and evaluating the security settings of a desktop machine.
Course pre-requisites:
Delegates should have an understanding of Windows NT to the level achieved in the PTR Windows NT Support Fundamentals course.
Topics covered on the 3 day Windows 2000 Desktop course
Introduction
- What is Windows 2000?
- New Features of Windows 2000
Microsoft management console - an introduction
- MMC Consoles
- Use of Microsoft Management Console
- Console Types
- Starting MMC
- Remote Administration
System Maintenance
- Installing and removing software
- Service Packs
- The Windows File Protection Service
- Installing Hardware
- Power management options
- Hardware profiles
- Administrative Tools
- Accessibility Options
File Systems and Disk Management
- Storage types - Basic and Dynamic
- Partitioning and Formatting
- Day-to-day filesystem operations
- Filesystem types - FAT16, FAT32, NTFS
- NTFS Compression
- Disk quotas
- Disk Defragmenter
- The Encrypting File System
- Offline folders
Windows 2000 computer network and user identification
- Workgroups and Domains
- Domain trees and forests
- User accounts - Domain and Local
- Windows 2000 Groups - Local, Domain Local, Global and Universal
- The secondary logon service
Security in Windows 2000
- Local Security features of Windows 2000
- Local and Group policy
- Making Manual Policy changes
- Security Templates
- Analysis of a security configuration
Monitoring and configuring performance settings
- System Properties
- Environment Variables
- Managing System Services
- Disk Cleanup
- Windows 2000 Architecture
- Monitoring the system
- Performance Monitor
Windows 2000 Networking Configuration
- Addressing
- TCP/IP Troubleshooting
- NWLink
- Other protocols supported
- Bindings and binding order
- Prioritizing a Network Provider
Windows 2000 Printing
- Terminology
- Requirements for Network Printing
- Setting Up Client Computers
- Connecting to Network Printers
- Using the Add Printer Wizard
- Troubleshooting Network Printers
- Fax overview
Troubleshooting and Monitoring Resources
- Troubleshooting Categories
- Diagnostic Tools
- System Recovery
- Repair and Recovery
- The Recovery Console
- The Emergency Repair Process
Course Classification:
Technical Training Course
This is an instructor led training course taught in a classroom based environment.
Scheduled course dates
| March 2010 | April 2010 | May 2010 | June 2010 | July 2010 |
| - | - | - | - | - |
View full schedule of Windows 2000 courses
Print / Download PDF Version of full course schedule
If you would prefer to run this course at your premises as you have several employees to place on the course perhaps, then we are also able to offer onsite Windows 2000 Training and bespoke Windows 2000 courses
The Windows 2000 Desktop course qualifies for the PTR Training Passport SAVE IT Scheme, which offers discounts on bookings for multiple courses and/or multiple delegates.