Windows 2000 Desktop Course
Course Description
The objective of this course is to provide delegates with the skills and knowledge required to implement and support Windows 2000 Desktop systems.
The course covers many of the core configuration, maintenance and troubleshooting tools required to support systems running Windows 2000 Professional, including how to recover a failed system, using and configuring the Microsoft Management Console, managing Offline Folders and evaluating the security settings of a desktop machine.
Course pre-requisites:
Delegates should have an understanding of Windows NT to the level achieved in the PTR Windows NT Support Fundamentals course.
Topics covered on the 3 day Windows 2000 Desktop course
Introduction
- What is Windows 2000?
- New Features of Windows 2000
Microsoft management console - an introduction
- MMC Consoles
- Use of Microsoft Management Console
- Console Types
- Starting MMC
- Remote Administration
System Maintenance
- Installing and removing software
- Service Packs
- The Windows File Protection Service
- Installing Hardware
- Power management options
- Hardware profiles
- Administrative Tools
- Accessibility Options
File Systems and Disk Management
- Storage types - Basic and Dynamic
- Partitioning and Formatting
- Day-to-day filesystem operations
- Filesystem types - FAT16, FAT32, NTFS
- NTFS Compression
- Disk quotas
- Disk Defragmenter
- The Encrypting File System
- Offline folders
Windows 2000 computer network and user identification
- Workgroups and Domains
- Domain trees and forests
- User accounts - Domain and Local
- Windows 2000 Groups - Local, Domain Local, Global and Universal
- The secondary logon service
Security in Windows 2000
- Local Security features of Windows 2000
- Local and Group policy
- Making Manual Policy changes
- Security Templates
- Analysis of a security configuration
Monitoring and configuring performance settings
- System Properties
- Environment Variables
- Managing System Services
- Disk Cleanup
- Windows 2000 Architecture
- Monitoring the system
- Performance Monitor
Windows 2000 Networking Configuration
- Addressing
- TCP/IP Troubleshooting
- NWLink
- Other protocols supported
- Bindings and binding order
- Prioritizing a Network Provider
Windows 2000 Printing
- Terminology
- Requirements for Network Printing
- Setting Up Client Computers
- Connecting to Network Printers
- Using the Add Printer Wizard
- Troubleshooting Network Printers
- Fax overview
Troubleshooting and Monitoring Resources
- Troubleshooting Categories
- Diagnostic Tools
- System Recovery
- Repair and Recovery
- The Recovery Console
- The Emergency Repair Process
This is an instructor led training course taught in a classroom based environment.
Course Classification:
Technical Training Course
Course Fee = £945 (excl.VAT)
Scheduled course dates
| May 2008 |
June 2008 |
July 2008 |
August 2008 |
September 2008 |
| 6-8 | 2-4 | (30)-2 | 4-6 | 1-3 |
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If you want to attend the course but can't make the dates published then click here for details of our one-to-one training packages.
The Windows 2000 Desktop course qualifies for the PTR SAVE IT Scheme, which offers discounts on bookings for multiple courses and/or multiple delegates.
View SAVE IT Scheme Details
PTR Associates Limited
21A Peach Street, Wokingham, Berkshire, RG40 1XJ, United Kingdom
Tel: 0118 979 4000 Fax: 0118 979 4035
Email: training@ptr.co.uk
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