Windows 2000 Professional & Server Support Course

The objective of this course is to provide delegates with the skills and knowledge to install and configure Windows 2000 Professional and Server in stand-alone or workgroup environments and as part of a Windows 2000 domain environment. Delegates will also be able to configure file, print and Terminal services on a Windows 2000 Server.

This course, in conjunction with PTR's Windows 2000 Operating System and Network Essentials course, also prepares delegates for Microsoft examinations 70-210 and 70-215.

This course covers the subject areas covered in Microsoft Course MS2152.

Delegates should have attended the Windows 2000 Operating System and Network Essentials course or have an equivalent knowledge level prior to attending this course.

Topics covered on the 5 day Windows 2000 Professional & Server Support course

Installing or Upgrading to Windows 2000

• The Windows 2000 Product Family
• Windows 2000 Professional
• User Enhancements
• Management Enhancements
• Increased Hardware Support
• File Management Enhancements
• Security Enhancements
• Upgrading to Windows 2000 Professional
• Windows 2000 Server
• Active Directory (AD) Services
• File Management Enhancements
• Security Enhancements
• Improved Networking and Communications
• Simplified Management
• Windows 2000 Advanced Server
• Windows 2000 Datacenter Server
• Installing vs Upgrading Windows 2000
• Upgrading Servers
• Upgrading Domain Controllers
• Preparation for Installing Windows 2000
• Hardware Requirements
• Disk Considerations
• License mode - Per Server or Per Seat?
• Network Identification and Workgroup/Domain embership
• Installing Windows 2000
• Attended Installations
• Installing Windows 2000 over the Network
• Automating the Installation of Windows 2000
• Disk Duplication and the Sysprep Utility
• Remote Install Services (RIS
• Troubleshooting the Windows 2000 Installation Process

Configuring the Windows 2000 Environment

• Introduction to Control Panel
• Hardware Profiles
• Configuring the Display
• Configuring Multiple Display Support
• Installing, Configuring and Troubleshooting a Video Adapter
• Changing Startup and Recovery Options
• Using Advanced Taskbar Features
• Configuring Multi-lingual Support
• Configuring Accessibility Options
• Setting Environmental Variables
• Configuring Power Management Options

Creating and Managing Groups

• Introduction to Groups
• Types of Groups
• Group Scopes
• Group Membership
• Group Nesting
• Group Strategies
• Administering Groups
• Creating a Local Group
• Built-In Groups
• Built-In Local Groups
• Built-In Domain Local Groups
• Built-In Global Groups
• Built-In System Groups

Disk Management

• Managing Disk Storage
• Partitions and Volumes
• Partitions
• Volumes
• Windows 2000 Disk Storage Types
• Windows 2000 File Systems
• FAT File System
• FAT 32 File System
• New Technology File System (NTFS)
• Using Disk Management
• Disk Properties
• Volume Properties
• Common Disk Management Tasks
• Changing the Storage Type
• Creating Dynamic Volumes
• Adding Disks
• Managing Drive Letters and Paths
• Managing Existing Sets on Basic Disks
• Defragmenting Disks
• Long Filenames

NTFS

• NT File System (NTFS)
• NTFS Permissions
• Special NTFS Permissions
• Full Control Permission
• Granting NTFS Permissions
• NTFS Compression
• Viewing Compressed Files on NTFS Partitions
• Sharing and Publishing File Resources
• Windows 2000 NTFS Disk Quotas
• Setting a Disk Quota
• Monitoring Disk Quotas

Providing Network Access to File Resources

• The Purpose and Use of Shared Folders
• Creating Shared Folders
• Assigning Permissions to Shared Folders
• Effective Shared Folder Permissions
• Combining NTFS Permissions and Shared Folder Permissions
• Introduction to the Distributed File System
• Setting up a Dfs Root
• Fault Tolerant Dfs Root
• Creating Dfs Child Nodes

Configuring Printing

• Windows 2000 Printing
• Remote and Non-Remote Print Devices
• Local and Network Print Devices
• Non-Remote Local Print Device
• Non-Remote Network Print Device
• Remote Local Print Device
• Remote Network Print Device
• Requirements and Recommendations
• Setting Up Printers
• Configuring and Administering Network Printers
• Printer Permissions and Printer Ownership
• Forms and Separator Pages
• Pausing, Resuming and Purging Printers
• Printer Redirection
• Printer Pools
• Printer Priorities
• Managing Documents
• Web-Based Printers
• Managing Printers Using a Web Browser
• Accessing Printers Using a Web Browser
• Printing and Active Directory Services
• Publishing a Printer to the Active Directory
• Accessing a Printer using the Active Directory

Implementing Windows 2000 Security

• Introduction to System Security
• Windows 2000 Group Policy
• Group Policy Settings
• Setting Local Computer Policies
• Local Account Policies in Windows 2000
• Setting Local Policies
• Setting an Audit Policy
• Auditing File and Folder Access
• Viewing the Audit Trail
• User Rights Assignment
• Security Options
• Security Policies
• Security Templates
• Managing Security Templates
• Assigning Security Templates
• Security Analysis
• SECEDIT
• Encrypting File System (EFS)
• Public and Private Keys
• Recovering Encrypted Files
• Points to Remember

Maintaining the Windows 2000 Environment

• Windows Installer
• Service Packs
• Hardware Installation
• Hardware Overview
• System Resources
• Interrupts (IRQs)
• I/O Addresses
• Direct Memory Access (DMA)
• COM Ports and LPT Ports
• Resolving Resource Conflicts
• Updating Device Drivers
• Digital Driver Signing
• Installing and Configuring Devices - Mouse and other Pointer Devices
• Installing and Configuring Devices - Scanners and Cameras
• Configuring IrDA Devices
• Installing and Configuring Devices - Modems
• Configuring USB Devices
• Task Scheduler