Windows XP Courses:
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21a Peach Street, Wokingham, Berkshire, UK Tel: 0118 979 4000 Fax: 0118 979 4035 Email: training@ptr.co.uk Web: www.ptr.co.uk |
Microsoft Windows XP: Supporting Operating System Users CourseCourse Description In this course, you will learn to support users running the Microsoft Windows® XP operating system. You'll learn about the job duties of the Desktop Support Technician (DST), and you'll resolve a variety of common desktop operating system issues, including installation, desktop management, file and folder access, hardware, printing, and network connectivity.
This course is primarily intended for people who have little or no job experience in the Information Technology (IT) industry. Students must have experience working with Windows desktop operating systems and the appropriate prerequisite knowledge. Target students include new entrants to the IT field, career changers entering the IT field, and academic students. This course covers the subject areas covered in Microsoft Course MS2261. Course pre-requisites: To ensure your success, we recommend that you have basic experience with a Microsoft Windows operating system, such as Microsoft Windows XP; Microsoft Office applications and Microsoft Windows accessories, including Internet Explorer; and command-line system-management utilities.
We also recommend that you have a basic understanding of core operating system technologies, including installation and configuration; hardware components and their functions; major desktop components and interfaces and their functions; TCP/IP settings; and technologies for establishing Internet connectivity. Topics covered on the 3 day Microsoft Windows XP: Supporting Operating System Users courseIntroduction to Supporting Users
Resolving Installation Issues
Resolving Desktop Management Issues
Resolving File and Folder Issues
Resolving Hardware Issues
Resolving Print Issues
Resolving Network Connectivity Issues
Course Classification: Technical Training Course Course Fee = £945 (excl.VAT)
Scheduled course dates
If you would prefer to run this course at your premises as you have several employees to place on the course perhaps, then we are also able to offer onsite Windows XP Training and bespoke Windows XP courses
If you want to attend the course but can't make the dates published then click here for details of our one-to-one training packages.
The Microsoft Windows XP: Supporting Operating System Users course qualifies for the PTR SAVE IT Scheme, which offers discounts on bookings for multiple courses and/or multiple delegates. View SAVE IT Scheme Details PTR Associates Limited21A Peach Street, Wokingham, Berkshire, RG40 1XJ, United KingdomTel: 0118 979 4000 Fax: 0118 979 4035 Email: training@ptr.co.uk |