Microsoft Open AI – Deep Dive into Agentic AI

This one-day course provides a practical introduction to building Agentic AI solutions using Microsoft OpenAI, Power Automate, and Azure Logic Apps. Designed for developers, analysts, and solution architects, the course focuses on creating intelligent, automated workflows that combine AI-driven decision-making with enterprise process orchestration.

Participants will learn how to design and implement AI-powered flows that can interpret data, generate responses, and trigger actions across Microsoft 365, Dataverse, and external systems. The course also covers setting up and managing OpenAI services, structuring effective prompts, and integrating AI capabilities into scalable, secure workflows.

By the end of the course, attendees will understand how to build end-to-end Agentic AI solutions that enhance automation, improve efficiency, and enable more intelligent business processes across the organisation.